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Starbucks' Master Data Journey Update - Amy Cihak

  • March 12, 2013
  • 6:00 PM - 9:00 PM
  • Best Western Executive Inn - 200 Taylor Ave N, Seattle

Registration

  • Includes keynote presentation, dinner and materials. Current DAMA-PS membership required.
  • Includes keynote presentation, dinner and materials. Discounts available for DAMA-PS members.
  • Includes keynote presentation and materials.

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Starbucks' Master Data Journey Update

By Amy Cihak

Director of Master Data Integrity at Starbucks Coffee Company

 

Master data management strategy has significant rewards for an organization, although often the business case is challenging to make.  Two years ago Amy Cihak, director of master data integrity at Starbucks Coffee Company shared with DAMA their approach.  Two years later, master data continues to be a key focus area for Starbucks, with an ever evolving team – the Master Data Integrity Organization (MDIO).  With a global customer base, challenging requirements for doing business in Asia, and new business models, MDIO has become a key partner to our business groups to ensure Starbucks success. 
During this presentation you will learn about what has changed over the last two years, including executive leadership engagement, how we articulate and measure the cost/reward governance, data stewardship, and addressing the challenges of a global support organization. 

 


Amy Cihak is the director of master data integrity at Starbucks Coffee Company.  She was a key resource in the creation of the master data team at Starbucks, and as well as creating shared service centers across the globe.  Prior to Starbucks, Amy has over 18 years of experience in application management, process re-engineering, and project management in the health care industry. 


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